Dennylane Tinio, health care aide

Providing care with dignity means honouring each individual’s choices, values and personal space. Dennylane Tinio, a health care aide at Centre de Santé Saint-Thomas, creates an environment where residents feel truly respected, ensuring their voices are heard and their autonomy is valued. From knocking before entering a room to maintaining privacy during personal care, she consistently upholds the highest standards of respect in her daily interactions.

Her commitment extends beyond basic care. She takes the time to understand each resident’s preferences, calling them by their chosen name and offering choices in daily routines. Whether adjusting music, preparing a favourite beverage or dressing residents in traditional clothing for cultural celebrations, she personalizes every interaction to reflect their unique identities.

Maintaining confidentiality is also a priority. Dennylane ensures she protects private information, holds discreet conversations and treats personal belongings with care, especially in the dementia unit where familiarity is essential for residents’ comfort. She never assumes a resident’s needs but instead asks, listens and adapts to ensure they feel secure and valued.

Dennylane’s influence reaches beyond resident care by fostering a culture of mutual respect among colleagues, she strengthens teamwork and communication. She always promotes a positive and inclusive culture at work.