Matthieu Coulombe, chaplain

Providing care means being fully present for people during both moments of joy and times of sorrow. Chaplain Matthieu Coulombe always has a kind word, a listening ear and a reassuring presence which can make all the difference to those facing life’s challenges.

Whether celebrating special moments with residents and staff or offering quiet comfort during difficult times, he ensures that no one feels alone. He takes the time to sit with residents and families, listening to their concerns and offering words of encouragement. His ability to be present, whether in laughter or in grief, creates a deep sense of trust and connection.

Matthieu’s kindness extends to those who are most vulnerable. He recognizes when someone is struggling, approaching them gently with patience and care. His words and actions convey dignity and respect, helping individuals feel valued and heard. Through heartfelt conversations, he shares messages of hope, reminding residents and families that even in the hardest moments, there is light ahead.

His impact reaches beyond the people he serves, his warmth and empathy also uplift colleagues, fostering a workplace culture of kindness and mutual support. Matthieu listens to everyone carefully with his full attention. This makes them feel understood especially when they share their worries or fears.