Novlette Ramsamugh, wellness coordinator

Novlette Ramsamugh brings warmth and compassion to her role as a wellness coordinator. She listens deeply, remembers the small details that make each person unique and fosters an environment of trust and dignity. Whether arranging personalized services or simply checking in, she puts residents at the center of everything she does, creating a supportive and uplifting space where they thrive.

Her kindness is felt most in times of difficulty. Novlette has a remarkable ability to recognize when someone is struggling and responds with empathy and kindness. She creates a safe space where residents can share their thoughts and emotions without fear of judgement. Her presence alone offers comfort, and her gentle conversations provide a sense of hope and reassurance.

Beyond her direct care, she ensures that every service and support system is functioning smoothly, following up to make sure residents are comfortable and their needs are met. Colleagues and residents alike admire Novlette’s unwavering dedication and the genuine kindness she brings to every interaction.

Novlette's unwavering compassion, attentive listening and empathetic care set her apart as a true champion of the mission to put the people we serve at the heart of all we do. Her dedication to creating a hopeful, inclusive and supportive environment touches the lives of residents and inspires others to lead with kindness and understanding.