Rose Zanuba, housekeeper

Having unwavering commitment to her role as a housekeeper, Rose Zanuba proudly maintains a clean and welcoming environment. She upholds the trust of residents, staff and families through her honesty, reliability and respect for others

Her strong ethical values are evident in the way she cares for residents’ personal belongings. When she noticed an item in a resident’s suite that needed refrigeration, she took the initiative to store it properly, preventing waste and ensuring the resident’s well-being. This small yet thoughtful act highlights her dedication to treating every individual and their space with the utmost care.

Rose’s commitment extends to listening and problem-solving with empathy. While she has never received a complaint, she continuously seeks ways to improve her methods and assist residents. When a resident struggled with managing responsibilities in his suite, she took the time to understand his challenges and found a solution that made his daily life easier proving that integrity is about taking responsibility, even when no one is watching.

She also isn’t afraid to speak up when ethical issues arise. When a resident with mild memory issues asked her to discard an item, she trusted her instincts and safeguarded it until staff could consult with a family member. Her ability to balance respect, care and ethical decision-making ensures that every resident is treated with dignity.